Poor quality of your internet connection or server problems can be the reason for losing connection to the server. To solve the problem, please follow these steps:
- Check the stability and quality of your connection to the Internet.
- If the connection is stable, try rescanning the servers. To do this, click on the “No connection” label in the lower right corner of the trading platform and select “Rescan servers.”
- If rescanning did not help, reconnect to your account through the terminal’s main menu.
If none of these methods worked, please contact our support service using any convenient communication channel.